What this covers. How Copyhero LLC dba Zavo collects, uses, and shares information when you visit zavolab.com, place an order, or interact with our ads.
We do not sell your personal information for money. We do share limited advertising identifiers with the ad platforms listed in Section 4, which under some U.S. state laws counts as "sharing" for targeted advertising. You can opt out at any time: see Section 7.
Copyhero LLC dba Zavo, 16192 Coastal Highway, Lewes, DE 19958, United States, is the controller of the personal information described here. Contact us at info@zavolab.com.
| You give us | Name, shipping and billing address, email address, phone number, and order details. Card details are entered on our checkout and passed to our payment processor; we do not store full card numbers. |
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| Collected automatically | IP address, device and browser type, operating system, referring URL, pages viewed, and actions on the site such as viewing a product or starting checkout, collected with cookies and similar technologies. |
| From advertising partners | Click identifiers and campaign data that tell us which ad brought you here, so we can measure whether that ad worked. |
We do not ask for, and you should not send us, health information. If you tell us about a health condition when contacting support, we use it only to answer you.
| Payments | Tradone Limited (Hong Kong) and our card processors. Your statement may show the processor rather than our brand name. |
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| Fulfilment | Warehouses and carriers, to deliver your order and provide tracking. |
| Advertising and analytics | AppLovin (Axon), Meta, Google, and TikTok, through pixels and SDKs on this site. They receive events such as page views, product views, and purchases, together with online identifiers and, in hashed form, contact details, so conversions can be attributed and ads targeted. Each uses that data under its own privacy policy. |
| Consent management | Our cookie and consent banner provider, which records your choices. |
| Messaging | Our email and SMS providers. |
| Legal | Authorities, advisers, or an acquirer of the business, where the law requires it or a transaction makes it necessary. |
We use cookies necessary for the site and checkout, plus analytics and advertising cookies and pixels from the partners in Section 4. You can manage them in our cookie banner or in your browser; blocking the necessary ones stops the checkout from working.
Order records for as long as tax and accounting law requires (generally seven years). Marketing contact details until you unsubscribe. Advertising identifiers for the retention period of the platform concerned, usually no more than 24 months.
This site and this product are for adults. We do not knowingly collect information from anyone under 18; if we learn that we have, we delete it.
We are based in the United States and use service providers in the United States, the European Union, and Hong Kong. Where information leaves your country we rely on the safeguards our providers have in place.
The site and checkout use encryption in transit and access to order data is restricted. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
If we change this policy we post the new version here and update the effective date. Questions: info@zavolab.com.